Design Resource: Apple Photo Services

I’ve discovered an awesome design resource, right under my nose!  I’ve been using iPhoto to organize and share my photos for a long time, and had even ordered a softcover book of some of my nature photographs back in 2002.  However, I just finished a wedding album for a client of mine using iPhoto’s Photo Book service, and it was great!  Click on to see the iPhoto Book Printing webpage and read about my experience.

Apple Photo Services Webpage

If you’ve never checked out what they do, head over to the Apple Photo Services page and read up.  It’s ridiculously cheap, strangely easy to use, and the finished product really is top-notch.  I ordered a hardcover 8.5 x 11 photo book, and I customized the layout to my liking.

I don’t use iPhoto for photo editing/retouching, as it’s pretty limiting for my needs.  I edit my work in Photoshop, then Export the saved Jpeg directly to iPhoto, where I can organize and create the photo book layout.

I also had the best-ever experience with customer support during this book’s delivery.  I initially gave an old, but technically correct delivery address to them, and when FedEx tried to deliver it, the driver wasn’t experienced enough to find it, due to a recent street name change.  I spoke with an Apple Photo Services Customer Support person (named Dustin), and he had the book reprinted immediately, shipped to a newer address with the fastest shipping possible, destroyed the old book when it came back to the warehouse, refunded the original cost, and didn’t charge for the new print!  So, I was able to deliver the book to a happy client, and ended up paying nothing for the whole thing.  Awesome.
Check it out the next time you need to make a print album!

2 Responses to “Design Resource: Apple Photo Services”

  1. D.HOM says:

    This service from Apple Sucks!!! I’m a long time customer of Shutterfly but thought I’d give Apple a chance this year to create my annual family photo book as a Christmas gift to my parents and siblings. I submitted my order during the first week of December to allow for plenty of time for the book to be printed and shipped to me. Long story short, I had to re-submit my order multiple times because of “errors” encountered on the Apple side. I just received the latest cancellation (3 days before Christmas) of my order that was resubmitted due to “unknown” errors. Word of advice – never use this service, especially if you’re going to depend on it as a gift. I’m going back to Shutterfly

  2. Wow. Sounds like you had a truly lame experience with them! Maybe they’ve gotten new management since I had my experience with them. Mine was the exact opposite of yours; I screwed up, and they went out of their way to make it work, and make me happy.

    It’s disappointing to hear that they’ve fallen so far.

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